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Facts + Statistics: Identity theft and cybercrime
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Key Facts
- According to The Identity Theft Research Center (ITRC) Annual Data Breach Report, 2024 had the second-highest number of data compromises in the U.S. in a single year since the ITRC began tracking data events in 2005, down just one percentage point from the record set in 2023. There was a total of 1.35 trillion victim notices issued including five mega breaches resulting in 100 million to 560 million victim notices issued each, or 83 percent.
- According to the FBI’s Internet Crime Report 2023, 880,418 complaints of cyber-crime were reported to the FBI by the public, a 10 percent increase from 2022. The potential total loss increased to $12.5 billion in 2023, up from $10.3 billion in 2022. California, Texas, and Florida had the highest number of cybercrime victims.
- The Federal Trade Commission’s (FTC) Consumer Sentinel Network took in over 6.47 million reports in 2024, of which 40 percent were for fraud and 18 percent for identity theft. Credit card fraud accounted for 43.9 percent of identify thefts, followed by miscellaneous identity theft at 32.4 percent, which includes online shopping and payment account fraud, email and social media fraud, and other identity theft. Florida, Georgia, and Nevada had the most identity theft reports.
Identity theft and fraud complaints
Identity Theft And Fraud Reports, 2020-2024 (1)
(1) Percentages are based on the total number of Consumer Sentinel Network reports by calendar year. These figures exclude "Do Not Call" registry complaints.
Source: Federal Trade Commission, Consumer Sentinel Network.
Top Five Types of Identity Theft, 2024 (1)
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(1) Consumers can report multiple types of identity theft. In 2024, 14 percent of identity theft reports included more than one type of identity theft.
(2) Includes online shopping and payment account fraud, email and social media fraud, and medical services, insurance and securities account fraud, and other identity theft.
Source: Federal Trade Commission, Consumer Sentinel Network.
Identity Theft By State, 2024
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(1) Population figures are based on the 2023 U.S. Census population estimates.
(2) States ranked per complaints per 100,000 population. States with the same number of complaints per 100,000 population receive the same rank.
(3) Excludes the District of Columbia and Puerto Rico.
Source: Federal Trade Commission, Consumer Sentinel Network.
See also the Identity Theft section of our website Click here.
Top 10 Writers Of Identity Theft Insurance By Direct Premiums Written, 2023 (1)
($000)
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(1) Includes stand-alone policies and the cybersecurity portion of package policies. Does not include premiums from companies that cannot report premiums for cybersecurity coverage provided as part of package policies.
(2) Before reinsurance transactions
Source: NAIC data, sourced from S&P Global Market Intelligence, Insurance Information Institute.
Cybercrime
Top 10 States by Number of Cybercrime Victims and by Losses, 2023 (1)
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(1) Based on the total number of complaints submitted to the Internet Crime Complaint Center via its website from each state where the complainant provided state information.
Source: Internet Crime Complaint Center.
Top 10 Writers of Cybersecurity Insurance by Direct Premiums Written, 2023 (1)
($000)
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(1) Includes stand-alone policies and the cybersecurity portion of package policies. Does not include premiums from companies that cannot report premiums for cybersecurity coverage provided as part of package policies.
(2) Before reinsurance transactions.
Source: NAIC data, sourced from S&P Global Market Intelligence, Insurance Information Institute.