About Us

Mark Friedlander was appointed as Triple-I’s Director, Corporate Communications in 2020 and was promoted to Senior Director, Media Relations, in March 2025. Friedlander's responsibilities include spearheading member company support and media relations in Florida; national media relations, including our rapid response to catastrophes and other time-sensitive issues; managing Triple-I’s daily member newsletter; spearheading legal system abuse communications; and leading communications efforts with State Insurance Trade Associations (SITA).  

He joined Triple-I in 2019 as its Florida Communications Consultant. Friedlander's vast industry experience includes a 13-year tenure as Head of Corporate Communications and assistant secretary at Jacksonville, Fla.-domiciled Main Street America Insurance, a super-regional property/casualty carrier. His extensive background also includes senior marketing and communications roles at Prudential Financial, HSBC Holdings plc and Arthur Andersen LLP. He also served as a communications consultant at the Insurance Institute for Business & Home Safety.

Additionally, Friedlander has held leadership positions within insurance trade organizations, including board chair of the Insurance Marketing & Communications Association and key roles on the Trusted Choice Company Partner Advisory Board and Independent Insurance Agents & Brokers of America's Agency Best Practices Program. Friedlander began his career as a sports journalist and also held roles at public relations agencies. He earned his bachelor's degree in journalism/public relations at The Ohio State University.